NDIS SUPPORT COORDINATION

We helps to connect you
to the right local services to meet your goals.

SUPPORT COORDINATION SERVICES

Support centred around you

Our Australia-wide network of Support Coordinators use their expertise and knowledge to connect you with the right local services to help you achieve your goals and live a better life.

ONE SIZE FITS NO ONE

Person-centred Support Coordination services

Making a better life happen by reaching your NDIS goals doesn’t have to be hard when your support network is centred around you. You have control over what supports you get, and we connect you with local services that are right for you. That’s how we do things at Seven Angels.

Our experienced Support Coordinators help put the proper supports in place to maintain and build your independence. We understand you have your individual needs, so we take the time to get to know you, and find out your goals and interests. From there, we can help you understand your plan options, connect you with the right local providers, and work through any challenges you face, together.

MAKING BETTER LIVES HAPPEN

Find the right local services

Managing an NDIS plan can be complex. That’s why the support of a Seven Angels NDIS Specialist Support Coordinator is such a game-changer. We’ll take the time to get to know you, help you understand and maximise your plan, connect you with quality providers that meet your needs and work together through any challenges you face. If Support Coordination is funded in your plan, you can get started straight away.

HOW IT WORKS

Support Coordination done well

Getting started with Support Coordination

When you start with our NDIS Support Coordination team, we’ll:

Work closely with you to understand your plan
Break down your goals and specific needs in detail
Map out your NDIS journey
Guide you in selecting localised supports
Negotiate service agreements between you and your providers
Review your support services to make sure they are working well

Ongoing Support Coordination

As your partner for the long term, we’ll provide ongoing support in:

Helping you exercise choice and control
Building your capacity to manage your plan independently
Helping you with using the NDIS portal
Working with your plan manager to monitor your funds
Planning and preparing for your plan reviews
Resolving any complex issues with your supports

Frequently Asked Questions

What is Support Coordination?

NDIS Support Coordination is a service offered under the National Disability Insurance Scheme (NDIS) in Australia. It is designed to assist individuals with disabilities to implement their NDIS plans to achieve their goals and maximise their plan’s benefits.

Support Coordination involves working closely with a Support Coordinator, who can provide guidance, information, and practical assistance to you. The main objective of NDIS Support Coordination is to help you understand your NDIS plan, connect with appropriate service providers, and coordinate supports and services to ensure that your individual needs and goals are met.

What are the three levels of Support Coordination

The NDIS recognises three levels of Support Coordination to assist participants in implementing their NDIS plans and achieving their goals. These levels are designed to cater to different needs and complexities. The three levels of Support Coordination are:

Level 1 Support connection: This low level of support builds your ability to connect with informal and funded supports.
Level 2 Coordination of supports:This medium level of support assists you to build the skills you need to understand, implement, and use your plan.
Level 3 Specialist support coordination: This is a higher level of support may be funded for people whose situations are more complex and who need specialist support.

How do I get Support Coordination in my NDIS plan?

If you don’t already have funding set aside for an NDIS Support Coordinator, you’ll need to explain to the NDIS why you need one. Some key reasons could be that you’re going through a major life change, you don’t have a support network that can help, or this is your first NDIS plan.

There are three levels of NDIS Support Coordination available, which you will discuss at the initial planning meeting. Your local area coordinator (LAC) will help determine what you’re eligible for.

If you already have Support Coordination included you’ll find one of these codes in your NDIS plan:

Level 1: Support connection 07_001_0106_8_3
Level 2: Coordination of supports 07_002_0106_8_3
Level 3: Specialist support coordination 07_004_0132_8_3

How do I switch to Support Seven Angels Coordination?

Not all Support Coordinators are the same and you have your individual needs. You should find a Support Coordinator that suits your goals, depending on what’s most important to you.

As an NDIS participant, you can switch Support Coordinators at any point in your NDIS plan. If your current Support Coordinator isn’t meeting your expectations, you might want to make a change.

Seven Angels makes switching easy, so there are no gaps in your support. Simply contact our team on 1800009924 to let us know you want to make the switch. We will then guide you through the transition process and ensure no disruptions to your service. We’ll also contact all your service providers to let them know we are now your Support Coordination contact.

Do I need to tell the NDIS or my Local Area Coordinator (LAC) if I change support coordinators?

If you’ve used a Support Coordinator in your current plan, then you already have funding for Support Coordination. You don’t need to contact the NDIS or your LAC, as there’s nothing they need to update or amend. It’s as simple as choosing the NDIS Support Coordination provider that you want to use.