HOME CARE PACKAGES | SEVEN ANGELS CARE & SUPPORT
What are Support At Home Packages?
The Support at Home Package programme aims to support individuals aged 65 and older in maintaining their independence and safety while living at home.
Our aim is to ensure you receive the necessary care and support in the comfort of your own home, allowing you to remain there with ease. When you obtain support at home in Melbourne, the government designates funds specifically for your care, which are then directed to support at home Package provider you select.
Our Support At Home Package Services, Tailored To You
Ageing should not hinder your ability to enjoy the lifestyle you desire and retain your independence at home. We offer a variety of personalised in-home aged care services across Melbourne, designed to meet your individual goals and preferences. Whether you need assistance for a few hours or around-the-clock care, our comprehensive aged care services are available at home whenever you need them, with the flexibility to adjust the level of care as necessary.
Personal and self-care
24-hour support
Support for daily activities
Companion care
Domestic assistance
Palliative care support
Social and community participation
In-home respite
Dementia care and support
Nursing care
How do I know if I'm eligible?
An independent evaluation by the Aged Care Assessment Service (ACAS) is necessary. This is mandated by the government, and we are unable to conduct the assessment on our own. Learn more about your eligibility below.
- Your unique circumstances will be considered
- Older people who require support to stay at home may be eligible
- Younger people may be eligible depending on their circumstances
You Can Change Providers Any Time
Upon receiving a Home Care Package, you have the right to switch your care provider if you believe another provider would better meet your needs.
Support At Home Package Funding At a Glance
Support At Home: Packages are available in four funding levels, each reflecting your care requirements. Additionally, it’s important to understand the various fees that may be associated with your package.
| Classification Level | Approximate Quarterly Budget | Approximate Annual Budget | General Care Description |
|---|---|---|---|
|
Level 1 |
~$2,683 |
~$10,731 |
Minimal support for independent living, light housework. |
|
Level 2 |
~$4,113 |
~$16,034 |
Light personal care, social support, and domestic help. |
|
Level 3 |
~$5,634 |
~$21,966 |
Moderate assistance with daily living and personal hygiene. |
|
Level 4 |
~$7,617 |
~$29,696 |
High-frequency personal and domestic support. |
|
Level 5 |
~$10,182 |
~$40,730 |
Daily support with health monitoring and transfers. |
|
Level 6 |
~$12,341 |
~$49,365 |
Comprehensive health, clinical care, and nursing. |
|
Level 7 |
~$14,915 |
~$59,660 |
Intensive daily multidisciplinary and dementia care. |
|
Level 8 |
~$20,034 |
~$80,137 |
Highest level of in-home and palliative care. |
Support at Home Package price list
Support at Home Packages offer four distinct funding tiers based on your care requirements. Additionally, there are various costs and fees linked to these packages that may be perplexing, so we are here to clarify all the essential details.
| Subsidy Level (amounts shown are fortnightly) | Level 1 | Level 2 | Level 3 | Level 4 |
|---|---|---|---|---|
|
Home Care Package funding (excluding supplements) |
$406.14 |
$714.28 |
$1,554.56 |
$2,356.62
|
|
Care Management |
$68.00 |
$120.00 |
$230.00 |
$350.00
|
|
Package Management |
$40.00 |
$70.00 |
$100.00 |
$155.00
|
|
% of your package spent on Care Management and Package Management costs |
26% |
26% |
21% |
21% |
|
Amount remaining for you to spend on your care |
$298.14 |
$524.28 |
$1,224.56 |
$1,851.62
|
|
Approx number of hours of personal care available from your remaining funds** |
3 hrs |
5.5 hrs |
13 hrs |
20.5 hrs
|
FIND OUT MORE ABOUT SUPPORT AT HOME PACKAGES
Support At Home Packages in details
Discover all the information you require. This is a comprehensive overview of the various elements of Support at Home Packages.
Frequently Asked Questions
As a support at home Package recipient, we are required to give you a support at home Agreement which outlines our obligation to provide your support at home Package services.
You are free to cancel the Care Agreement and leave us whenever you want by providing us with 14 days’ notice.
We do not charge any Exit Fees if you choose to leave us and we will support you to transition to a new provider.
There is no difference. However, we prefer using the term Care Manager as it implies that we are looking after your care needs.
After an initial assessment with your Care Manager (they’re all Registered Nurses), we’ll set up the services you need. Whether it’s personal care or domestic help from one of our Carers, a range of other services from third party providers or purchasing equipment, we’ve got you! We’ll get it sorted quickly and professionally.
Our minimum care of visit is for two hours for each services
You will have a dedicated Care Manager who is quite simply there for you. Their job is to make sure that your support at home package is working for you and that you are getting the support and services that you need.
They are responsible for developing your Care Plan with you and ensuring it is appropriate to meet your goals within your Package budget. They will organise the services and products you require as part of you package and if you receive Care services from us, they will ensure that the right Carer is selected for you. Your Care Manager will stay in touch with you regularly to make sure the supports you are receiving remain appropriate to your needs and situation and that your Care Plan is reviewed and modified should your needs change.
Once you have decided you would like to receive care with seven angels, we will generally book in your care management assessment and begin your services within 7 days.
While we strive to provide you with a consistent carer so that you can develop a friendly relationship with them, we do create a team of carers that can assist you in case of carer sickness or leave arrangements.
We do this so you are familiar and comfortable with any backup carers that may need to step in and provide your service.
