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Seven Angels care and support services
Services
Services & Supports
Promoting your independence at home and in the community
Our services
Whether we’re providing NDIS supports, in-home aged care or recovering from an injury or illness, we aim to provide services that enhance your independence and support your own personal goals.
Personal and self-care
Support for daily activities
Domestic assistance
Social and community participation
Dementia care and support
24-hour support
Companion care
Palliative care support
In-home respite
Nursing care
The Right Person For You
We know that having the right Support Workers or Carers for you is critical to the success of our services.
We firmly believe that it’s all about the people and we work with you to understand the type of person that will work best with you.
Things such as interests, personality and language are important in any relationship. The one with your Support Worker or Carer shouldn’t be any different.
We match our skills to your goals.
Personalised in-home care and support
Seven Angels provides personalised individual support and nursing services, perfectly matched to you.
We work across in-home aged care, the NDIS (disability support) . Each of these areas is led by a specialist team with extensive experience and knowledge of their sector.
With hundreds of Support Workers from Australia and around the World, we can offer many languages and cultural backgrounds.
Domestic Assistance
Keeping your home in shape
Helping you maximise your independence
Whatever help you need around the house, we can do it.
We can carry out a range of household chores that you’re not able to do for whatever reason. Or we can work with you to support you in organising and undertaking your domestic routines and tasks yourself – helping you remain an active participant in your day-to-day household tasks.
- Cleaning
- Laundry
- Household organisation
- De-cluttering
- Meal preparation and cooking
- Shopping and errands
- Watering plants
Whatever level of support you need from us, we’ll be there to help you keep things the way you like them and ensure a comfortable and safe home environment for you. After all, home is where the heart is.
Personal & Self Care
The support you need to continue living independently
Our approach is all about respect and compassion
Our personal care services are delivered with respect and understanding which we believe are just as important as the practical skills and competencies.
Whether you just need a bit of support to get showered, dressed and ready for your day ahead, or whether you need full support, we’re there to enhance your wellbeing, comfort and confidence and ensure you remain safe in your home.
- Showering
- Bathing
- Grooming
- Toileting and continence support
- Meals and aspiration risks
- Mobility support
- Hoisting
- Enteral feeding / PEG feeding
- Bed care
Nursing Care
Professional nursing treatment in your own home
Caring community nursing
All our nurses are handpicked for their experience, and because they share our passion for working in the community.
Whether you’re recovering from an injury, have a long-term illness or need support managing a chronic condition, in-home nursing gives you the clinical support you need to improve or maintain your health and wellbeing.
We are also a registered NDIS provider with a team of dedicated registered nurses and enrolled nurses. Our team can provide home nursing services for NDIS participants, including people with complex care needs.
In-home nursing services
There are some care services which can only be provided by nurses. If you have an injury, illness, or care needs which require regular clinical attention, then in-home nursing care is the perfect way to rest and recover. Our nursing services include:
- Wound care
- Medications & injections
- Cervical collar care
- Urinary catheters
- Removal of staples and sutures
- PEG feeding
Social & Community Participation
Enabling you to connect with your community
Helping you make (and keep) connections
Making and maintaining connections within your community can make a huge difference in your life. If this is one of your goals, we can support you.
We know that this can mean a lot of different things to different people. Whether it’s finding recreational activities for you to become involved in, developing relationships, researching local services that you need, making and attending appointments, getting out and about to use local amenities, or just going for a coffee in your local café, we can support you according to what you want to achieve.
Support for Daily Activities
Assistance with day-to-day activities in the home
Giving you the support and confidence you need
Our support can help you build and maintain independence in your daily routines whatever your age or disability.
If you need support planning and undertaking day to day activities, making appointments, keeping on top of correspondence and “life admin”, organising your home or household routines like shopping and cooking, we’re here to support you.
And if you’d just like some company or companionship doing the things you love, we’ll find just the right person for you!
Dementia Care
In-home care designed to minimise the impact of dementia
Help reduce the frustrations and challenges of dementia
Living with dementia can present huge challenges for the individual and those they share their life with.
An essential part of dementia care is the way in which we provide support. We can provide any kind of services or tasks you need, and we do them in a way that best minimises the impact of dementia in your life and supports you to achieve your goals.
We work with you and your family to provide support that’s so much more than just completing tasks.
How we can help
We put your well-being and feelings at the centre ensuring that we respond to your individual experiences of living with dementia.
We take the time to understand you and your situation, your preferences and the things which give you joy as well as the difficulties that dementia may present.
We do everything in a way which promotes your happiness and minimises the impacts of dementia in your life.
Respite Care
We can help when your family needs a break
Giving your regular caregiver a needed rest
When your family are your usual caregivers, sometimes they may have other commitments or need a break so they can take care of themselves.
We can help give your family the support they need so they can continue to support you whilst maintaining their own wellbeing.
Respite care lets us handle the caregiving, whether it’s for a few hours of respite care occasionally, a regular day a week or fortnight or a longer period to cover holidays and time away.
In-home respite care services
Whether you just need a bit of help around the house or comprehensive care, we can come to your home and support you. We can do everything your usual caregiver does.
Our in-home respite care services include:
- Personal care
- Companion Care
- Getting out and about
- Supporting you in your activities and interests
- Going to appointments
- Supporting you to carry out your daily routines and activities
24-hour Care
Ongoing support any time of the day or night
24 hour in-home care services
Your situation is unique and we know one size doesn’t fit all. We take the time to get to know you, that’s how we provide the best quality of care, especially if you need support around the clock.
No matter how complex your care requirements are, we have qualified support workers, personal carers and nurses to provide a comprehensive range of services and supports.
Our 24-hour care aims to enhance independence and maximise quality of life with ongoing support any time of the day or night.
Your 24-hour care team
A 24/7 care programme requires a team of workers. We select highly experienced staff to support you and, depending on your needs, we may provide targeted training to our workers from our Complex Care Nurse.
One of our dedicated Care Managers will oversee your programme and ensure that the team is right for you.
24 hour care options
If you don’t need much support overnight, each support worker or carer will generally work a 24-hour shift between one to three times a week. They must be able to sleep overnight so require a private room to sleep in and they are on-call to assist you if needed in the night.
If you require a lot of support overnight or your support worker needs to be awake through the night for safety reasons, then shifts are generally about 8-10 hours at a time so you will need more than one worker in a 24 hour period.
Whichever model you need, you can rest assured that we will build a team suited to your needs.
Companion Care
Supporting you to stay connected
with other people, your community and your passions
We know that there’s so much more to care than ‘tasks’ such as having a shower, getting dressed, cooking and cleaning or medications and other clinical needs. We consider the whole person and ensure our support always focusses on providing friendly company and broader engagement with the things in life that you love.
Our carers can be there to provide companionship – creating opportunities and promoting engagement with things you enjoy doing whether it’s hobbies, activities around the home, accessing your community and enjoying outings or just a cup of tea and a chat.
In-home companionship
Helping to promote your independence and wellbeing, companion care can be just a couple of hours here and there, a regular activity or event or part of full-time 24 hour care.
Our in-home companion care services include:
- Friendly company with someone you get on with
- Social interaction and engagement
- Getting out and about to things you prefer not to do alone
- Supporting you in your activities and interests
- Going to appointments
- Supporting you to carry out your daily routines and chores at home yourself
Palliative Care
Supporting you and your family
Focusing on quality of life
We understand that palliative care and end-of-life are the most difficult time in the lives of individuals and their families and friends.
We support you and your family with meaningful care for your physical and emotional needs during this time.
We focus on helping you to have the best quality of life, tailoring our supports to your needs. Sometimes this might mean 24/7 bed-care, or pain management. Or it might mean some regular visits to help your family have some respite or it might be supporting you to achieve something you’ve always wanted to.
We can work closely with your medical team or Palliative Care team to ensure that our supports are integrated into your overall Palliative Care Plan and you receive holistic care.
Palliative care services
Our palliative care and end of life services can include:
- Pain management
- Identifying ways to improve quality of life
- Supporting you in things you want to do
- All aspects of personal care
- Dementia care
- Continence management
Acquired Brain Injury (ABI) Support
Empower individuals with ABI to develop independence
Embrace life to its fullest
Living with an acquired brain injury (ABI) comes with unique challenges, but with the right support, you can navigate through and continue to live a fulfilling life on your terms.
We are committed to supporting individuals with ABI develop their independence and live a fulfilling life. Our team of experienced professionals provide personalised ABI support services designed to meet your specific needs.
Complex care programmes
Where a participant’s support needs are complex or more clinically focussed, we ensure that clinical expertise is integrated into our team and that clinical oversight of the programme is provided.
This can be especially important in the early stages of setting up a support programme to ensure that Support Workers’ relevant skills and experience are assessed in line with the Participant’s specific situation; that any training needs are identified and provided and that that the Support Workers are assisted to gain a strong understanding of the individual client’s support needs and requirements.
Absolute’s Clinical Nurse Consultant and Learning and Development Manager provide initial oversight, guidance and identification of skills required and training needs. They then develop a bespoke Support Worker assessment and training-plan, tailored to the individual Participant and deliver this to all Support Workers commencing on the programme.
Tailored to your needs, Every step of the way
No two journeys are the same, and we take the time to understand what’s most important to you. Our team will adapt to your changing needs, offering flexible and reliable services to supporting you to live your life, your way.
Whether you’re adjusting to new challenges or working toward personal goals, we’re here every step of the way.
How to get support?
We’ll provide the right support from the right people to help you to live your life, your way – whether you have an NDIS plan, a Home Care Package or privately funded aged care support at home.
Call us on 1800009924 to find out more about how we work and how we can support you. We also enjoy getting out and about, so if you’d like to meet face to face, we’ll come to you (we’re also pretty good with Zoom or Teams these days if you prefer!).
We’ll work with you to understand your goals and will put together a plan with you, showing the services you’ll receive from us.
We’ll match you with exceptional Support Workers and Carers, well suited to your needs and your care begins!
What our clients say about us
“When the Seven Angels Carers are here I know that if James asked for something he would get it. They even do the ironing which is such an incredible help to me. That has allowed me to get out and do what I need to do.”
- James and Sue, Melbourne
Seven Angels Care and Support Services is a registered disability service provider who has been building the confidence and independence of our participants.
ABOUT US
Seven Angels Care and Support Services is a registered disability service provider who has been building the confidence and independence of our participants.